Robinhood Login — Quick Guide to Signing In, Troubleshooting & Security
Overview: This simple guide explains how to log into Robinhood on web and mobile, common login issues and solutions, how to recover your account, and best practices for keeping your account secure. Whether you’re a new user or returning investor, these steps will help you get back into your account safely.
How to Sign In (Web & Mobile)
- On the web: Go to
https://robinhood.com, click Log in, enter your email or username and password, then follow any on-screen verification steps. - On mobile: Open the Robinhood app (iOS or Android), tap Log in, provide your email/username and password, then complete two-step verification if enabled.
- Biometric login: If you enabled fingerprint or Face ID, you can use that for faster access after the initial sign-in on your device.
Common Login Problems & Fixes
Below are frequent problems users encounter and how to fix them:
- Incorrect password: Use the Forgot password link to reset via your registered email. Check spam folders if you don’t see the reset message.
- Locked account or suspicious activity: Robinhood may temporarily lock accounts for security. Contact Robinhood Support from the app or help center to verify identity and unlock access.
- App not loading or crashing: Update the app from the App Store / Google Play, restart your device, or reinstall the app.
- Verification code not received: Confirm your phone number or email is up to date. If SMS is delayed, try choosing the email code option if available.
- Two-factor authentication issues: If 2FA codes aren’t working, ensure device time is accurate (automatic time zone & clock) or use backup codes if you stored them.
Account Recovery Steps
If you cannot log in at all, follow these recovery steps:
- Click Forgot password on the login screen and request a reset email.
- If you can’t access that email, use the app’s account recovery flow or contact Support. Be ready to verify personal details (full name, date of birth, last four of SSN where applicable) and provide ID if requested.
- If your phone number changed, indicate this during the support interaction and provide alternative contact information.
Security Best Practices
Protect your account with strong security habits.
- Enable two-factor authentication (2FA) and prefer an authenticator app over SMS for better security.
- Use a unique, strong password and consider a trusted password manager.
- Avoid public Wi-Fi for trading or logins; use a secured network or VPN when necessary.
- Enable device biometrics for convenience but keep your device protected with a PIN or passcode.
Contact & Support
If issues persist, use the in-app support option or visit Robinhood’s help center for official troubleshooting steps and contact channels. Keep account and identity details ready to speed up verification.